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Machine translation is no substitute for humans when it comes to law enforcement

Source: Multilingual, November 21, 2022

When an alarming confrontation broke out in the parking lot of a supermarket, a well-meaning passerby attempted to break things up and prevent the fight from escalating. In all the chaos, he brandished his gun in the hopes that those involved would split up and go about their day. Intimidated, the individuals who were fighting contacted the police. 

Officers arrived at the scene to question the bystander, only to find he didn’t speak much English. Nonetheless, the officers communicated in English, using a free machine translation (MT) app to render their questions into his native Russian (and vice versa). Read more...